❓ Frequently Asked Questions

1112bet FAQ – All Your Questions Answered in One Place

Live Casino, deposits, withdrawals, VIP levels, app download – find answers to all your questions right here on this page.

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To access 1112bet's Live Casino, log in and select "Casino" → "Live Dealer" from the menu. You'll be able to play in real time with actual dealers streamed via live camera – giving you the authentic feel of a real casino floor.
  • Baccarat: The most popular game. Bet on Player or Banker. Minimum bet ৳100. Each round takes just 30–45 seconds.
  • Roulette: Available in both European and American versions. Place your chips on numbers, colors, or rows. Minimum bet ৳50.
  • Blackjack: Beat the dealer to reach 21 without going over. Minimum bet is ৳100. Hit, Stand, and Double Down options are available.
  • Dragon Tiger: Simple and fast. Just bet on whether Dragon or Tiger will draw the higher card.
  • Andar Bahar: A popular game across South Asia and a particular favourite on 1112bet.
Bengali subtitles or Bengali-speaking dealers may not always be available across all live games, but the rules remain the same. Every game clearly displays the betting buttons and limits on screen – new players can practice in free demo mode first.
Tips: Make sure you have a stable internet connection for live games. A weak signal can interrupt gameplay. For the best experience, use Wi-Fi or a strong mobile data connection.

1112bet allows you to update your profile information, though certain details such as your registered name and primary mobile number require verification to change, as they are linked to KYC and payment processing.
  • Profile picture & display name: Log in → Profile icon → Settings → Edit Profile, and you can make the changes yourself.
  • Email address: Do the same from your profile settings and click the verification link sent to your new email address.
  • Changing your registered full name: This cannot be done directly. Email support@1112bet.asia and send a scanned copy of your NID. Updates are typically processed within 24–48 hours.
  • Changing your registered mobile number: This is the most sensitive change to make. You'll need to verify via OTP sent to your old number, and the support team will confirm your identity. The full process can take 48–72 hours to complete.
Important: After a name change, KYC re-verification may be required. You can avoid this hassle by registering with accurate details from the start – make sure your information matches your NID.

1112bet's VIP program has 5 levels in total, and points accumulate with every bet you place. You earn 1 VIP point for every ৳100 wagered.
  • Bronze (0–499 points): All members start here automatically. Monthly reload bonus of 5%.
  • Silver (500–2,499 points): Higher withdrawal limits, 10% reload bonus, and 3% weekly cashback.
  • Gold (2,500–9,999 points): Dedicated support line, 15% reload bonus, 5% cashback, and a special bonus on your birthday.
  • Platinum (10,000–49,999 points): Faster withdrawal processing (within 6 hours), 20% reload bonus, 7% cashback, and exclusive tournament invitations.
  • Diamond (50,000+ points): Maximum withdrawal limit, dedicated personal account manager, 25% reload bonus, 10% cashback, and access to exclusive VIP-only events.
Level-ups happen automatically. However, if your points drop below the required threshold within the past 30 days, your level may be downgraded – so consistent betting matters. You can check your current points and how many more you need for the next level on your dashboard.
Bonus tips: VIP points accumulate not just from Sports Betting, but from casino games too. Playing Live Casino regularly can speed up your level progression.

1112bet charges no processing fee on withdrawals – you receive the full amount you cash out. However, your bKash or Nagad's own transaction charges may apply, which are outside 1112bet's control.
  • Minimum withdrawal: Withdrawals below ৳500 are not permitted.
  • Daily maximum: Bronze/Silver members ৳50,000; Gold ৳1,00,000; Platinum ৳3,00,000; separate limits apply for Diamond members.
  • Processing time: bKash and Nagad withdrawals typically arrive within 15 minutes to 2 hours. Bank transfers can take up to 24 hours.
  • KYC is mandatory: KYC must be completed before your first withdrawal. Withdrawal requests will not be processed without verification.
  • Regarding bonuses: Wagering requirements must be met before withdrawing bonus funds. Your original deposit can be withdrawn at any time.
To withdraw: Log in → Wallet → Withdrawal → choose your method → enter the amount and mobile number → confirm. Finalize the request with an OTP.
Note: The mobile number used for withdrawal must match the registered details on the account. Withdrawals to another person's number are not permitted.

1112bet's policy allows only one account per person. That said, multiple people living in the same household or using the same device can each have their own separate account – provided each account is registered under a different person's name, a different mobile number, and a different identity.
  • What is permitted: Spouses or family members can each create their own separate account using their own individual details.
  • What's not allowed: Creating two accounts for the same person is strictly prohibited – even with a different number or name.
  • Bonus-related: If the system detects multiple attempts to claim the welcome bonus from different accounts within the same household on the same device, the bonus may be cancelled.
  • What happens if you're caught: If multiple accounts belonging to the same person are detected, all accounts will be permanently suspended and the balances may be forfeited.
If you have any doubts, feel free to reach out to support@1112bet.asia before registering – you'll get honest, straightforward guidance.

Deposits via bKash or Nagad typically appear in your 1112bet wallet within 5 to 15 minutes. However, due to server load or network conditions, it can occasionally take up to 30 minutes.
  • Submission guidelines: Send Money to 1112bet's designated bKash number. Include your 1112bet account number or registered mobile number in the reference – without it, matching your payment may take longer.
  • If it hasn't arrived after 30 minutes: Copy the Transaction ID (TrxID) from your bKash app.
  • Let support know: Reach out via live chat or email support@1112bet.asia with your TrxID, amount, and time of transaction. Credits are usually applied manually within 2 hours.
  • If you send to the wrong number: Contact support right away and notify bKash customer care as well. 1112bet will attempt to return or credit any funds received on its own number, but a successful resolution cannot be guaranteed.
The minimum deposit amount is ৳200. Deposits below ৳200 may not be accepted by the system, and recovering such funds can be difficult.
Caution: Only send payments to 1112bet's official payment numbers. 1112bet is not responsible for funds sent through unauthorized third parties.

Yes, 1112bet has its own mobile app – available for both Android and iOS. From the website's On the App page and can be downloaded with ease.
  • Steps to install on Android:
    1. Go to your phone's Settings → Security → enable Unknown Sources (or if you're downloading via Chrome, you'll get an automatic prompt).
    2. Go to the App page on 1112bet.asia and tap the "Download Android APK" button.
    3. Once the download is complete, open the file and tap "Install".
    4. Once installation is complete, open the app and log in with your mobile number and password.
  • On iOS (iPhone): It may not be available directly on the App Store. In that case, open 1112bet.asia in Safari → tap the Share button → select "Add to Home Screen". It works just like a native app.
  • App size: Around 30–40 MB – takes up very little space.
  • Update: When you open the app, you'll receive a notification if a new version is available.
The app offers fingerprint login, push notifications, live scores, and faster loading — features not available on the website. Regular users are recommended to use the app.
Security tips: Only download the APK from 1112bet's official website. APKs from third-party sites may contain malware.

Why choose 1112bet

Keep these points in mind once you have your answer

Full service in Bengali

Website, app, support — all available in Bengali. No language barrier means you can ask any question with ease.

Service in Your Native Language
Easy payments via bKash & Nagad

Deposit and withdraw via bKash, Nagad, or Rocket – no bank account needed. Minimum deposit starts at just ৳200.

No hidden fees
Licensed & Secure

International gaming license and 256-bit SSL encryption – both your money and your data are kept secure.

International License
100% Welcome Bonus

100% bonus on your first deposit as a new member – up to ৳10,000. Wagering requirement is just 10x.

New member offer
150+ markets on cricket

BPL, World Cup, IPL – over 150 betting markets per match, with in-play betting available.

Most markets available
24/7 Live Support

For any issue, chat with us in Bengali via Live Chat. Average response time is under 5 minutes.

Instant Help

Still have questions? Ask us directly

1112bet's support team is always ready to help

Live Chat

Tap the chat button at the bottom right of the website or app. Get instant replies in Bengali.

Average 5 minutes
Email Support

For complex matters, write to support@1112bet.asia. Include the subject in your email's subject line.

Reply within 24 hours
Help Center

This FAQ page covers all the common questions you might have. Start here first – you'll find solutions to most issues without needing to contact support.

Available at all times

1112bet FAQ – Detailed Information

Welcome to 1112bet's FAQ page. We've put together answers to the most frequently asked questions in a clear, organized format so both new and existing users can get the help they need.

1112bet is an online betting platform built specifically for the Bangladesh market. From cricket betting to Live Casino, slots, and jackpots — everything is available in one place. With support for bKash and Nagad transactions, it's easy to use from anywhere in Bangladesh.

Many new users have questions when signing up for the first time – how to actually claim the bonus, how long withdrawals take, what it takes to level up in VIP, and more. This FAQ is here to answer all of that.

Many people are curious about Live Casino. Simply put, it gives you the chance to play with professional dealers via real cameras, streamed online. You can enjoy the feel of sitting at a Baccarat, Roulette, or Blackjack table — all from home, starting from just ৳100. The rules for each game are straightforward and everything is displayed on screen.

The VIP program is a major draw for many players. From Bronze to Diamond, each level up brings higher withdrawal limits, better bonus percentages, and more personalized support. Regular bettors can climb the ranks quickly.

The most common payment questions are how long a deposit takes to arrive and whether there are any withdrawal fees. The answers are simple — deposits typically arrive within 15 minutes, and 1112bet does not charge any withdrawal fees. Any charges from your mobile banking provider are a separate matter.

Many members also ask about the app. 1112bet's Android APK can be downloaded directly from the website – no need to rely on the Play Store. iPhone users can add it to their home screen via Safari and use it just like a native app.

If you can't find the answer to your question in this FAQ, ask us directly via Live Chat in Bengali. 1112bet's support team is available 24 hours a day, every day, and typically responds within 5 minutes.

Please note: 1112bet is strictly for users aged 18 and above. Gaming is meant to be fun – play responsibly and stay within your budget. If you need help, Responsible Gaming Page See more.

Questions answered? Time to play.

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For further questions: support@1112bet.asia · Live Chat in Bengali · 24/7

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